Delivery Policy

Order Confirmation: 

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item that is on backorder, we will void the pre-authorisation and contact you to let you know.

 

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 3-10 working days. We’ll send you tracking details by email within 48 hours of your order being dispatched. In some cases, we will call to arrainge the delivery.** If you have not received tracking details within 5 working days, please reach out to us via email at info@interdesignboutique.com so that we can help.

 

✔ FREE Delivery - UK Mainland Only*
✔ Standard delivery orders will typically arrive within 3-14 working days.
✔ All standard deliveries are managed Monday to Friday and cannot be scheduled for a specific day or time.
✔ Ground floor deliveries only. Please note some larger products are delivered to kerb-side (the street outside your home), it is at the drivers discretion if they can deliver the item to another location on the property. InterDesign Boutique will take no responsibility for damage caused when delivering goods in the house.
✔ The customer must ensure that appropriate parking is available during delivery and that any parking restrictions be made available at booking in stage.
✔ In the event where booked orders have either been refused, wrong items ordered, or there is no one available to take delivery will still incur a delivery charge.