Delivery Policy

Order Confirmation: 

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item that is on backorder, we will void the pre-authorisation and contact you to let you know.

 

Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 3 working days. We’ll send you tracking details by email within 48 hours of your order being dispatched. In some cases, we will call to arrainge the delivery. If you have not received tracking details within 5 working days, please reach out to us via email at info@interdesignboutique.com so that we can help.

 

FREE Delivery - UK Mainland Only*
✔ Standard delivery orders will typically arrive within 3-10 working days.
✔ All standard deliveries are managed Monday to Friday and cannot be scheduled for a specific day or time.
✔ Ground floor deliveries only
✔ A text message will be sent to you to confirm delivery date. In addition, the crew will phone when they are en route** 

 

* Only applies to the first attempted delivery.
** A delivery surcharge will apply on the extended areas (not included in price) and these charges vary depending on the logistics partner as well as the product profile. If you do live in any of these areas please contact us for a quote.
*** Deliveries to Surcharge areas, details below, and below ranges, can take between 3 to 5 weeks.
The following areas are considered extended:
  1. Inverness (IV)
  2. Kilmarnock (KA)
  3. Kirkcaldy (KY)
  4. Kirkwall (KW)
  5. Lerwick (ZE)
  6. Outer Hebrides (HS)
  7. Paisley (PA)
  8. Perth (PH)
  9. Aberdeen (AB)
  10. Dundee (DD)
  11. Dumfries and Galloway (DG)
  12. Falkirk (FK)
  13. Isle of Wight (PO30-PO41).
  14. Republic of Ireland and Northern Ireland

We currently use 2 logistic partners to ship our products within the UK. Furthermore, our entire product profile is classified under 2 categories -

·  Small Parcel Service – via DHL

·  Large Parcel Service – constitutes One Man and Two Man delivery service – please contact us for delivery surcharge.

Small Parcel 

DHL
Zones Location Surcharge (Ex VAT)
Zone A
England & Wales
Free
Zone B
Lower Scotland
Free
Zone C
Higher Scotland & Northern Ireland
£22.00
Zone D
Islands / Offshore
£24.00
Zone E
Republic of Ireland
£35.00

 UK Delivery Map