Delivery Policy

Order Confirmation: 

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item that is on backorder, we will void the pre-authorisation and contact you to let you know.


Order Delivery

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 3-10 working days. We’ll send you tracking details by email within 48 hours of your order being dispatched. In some cases, we will call to arrainge the delivery.** If you have not received tracking details within 5 working days, please reach out to us via email at so that we can help.


FREE Delivery - UK Mainland Only*
✔ Standard delivery orders will typically arrive within 3-14 working days.
✔ All standard deliveries are managed Monday to Friday and cannot be scheduled for a specific day or time.
✔ Ground floor deliveries only. Please note some larger products are delivered to kerb-side (the street outside your home), it is at the drivers discretion if they can deliver the item to another location on the property. InterDesign Boutique will take no responsibility for damage caused when delivering goods in the house.
✔ The customer must ensure that appropriate parking is available during delivery and that any parking restrictions be made available at booking in stage.
✔ In the event where booked orders have either been refused, wrong items ordered, or there is no one available to take delivery will still incur a delivery charge.


* Only applies to the first attempted delivery.
** A delivery surcharge will apply on the extended areas (not included in price) and these charges vary depending on the logistics partner as well as the product profile. If you do live in any of these areas please contact us for a quote.
*** Deliveries to Surcharge areas, details below, and below ranges, can take between 3 to 5 weeks.
The following areas are considered extended:
  1. Inverness (IV)
  2. Kilmarnock (KA)
  3. Kirkcaldy (KY)
  4. Kirkwall (KW)
  5. Lerwick (ZE)
  6. Outer Hebrides (HS)
  7. Paisley (PA)
  8. Perth (PH)
  9. Aberdeen (AB)
  10. Dundee (DD)
  11. Dumfries and Galloway (DG)
  12. Falkirk (FK)
  13. Isle of Wight (PO30-PO41).
  14. Republic of Ireland and Northern Ireland

We currently use 2 logistic partners to ship our products within the UK. Furthermore, our entire product profile is classified under 2 categories -

·  Small Parcel Service – via DHL

·  Large Parcel Service – constitutes One Man and Two Man delivery service – please contact us for delivery surcharge.

Small Parcel 

Zones Location Surcharge (Ex VAT)
Zone A
England & Wales
Zone B
Lower Scotland
Zone C
Higher Scotland & Northern Ireland
Zone D
Islands / Offshore
Zone E
Republic of Ireland

 UK Delivery Map