Natural Jute Pouffe

We’re sure you’ll love our products, however, just in case you change your mind we have a 14-day returns policy from the date of delivery to give you complete peace of mind.

Simply return your unused item to us in its original packaging. Except where your products are faulty or damaged, you will have to bear the direct cost of returning any products to us.

We are unable to accept returns on assembled furniture, mattresses, discounted items or gift cards.

Please read full Returns Policy information here.

CAUTION:

100% of our products are hand-crafted individually. Furthermost of our products are hand-made from solid wood hence variation in size, colour, finish, texture, natural grain pattern, knots, movement of timber etc are an integral part of the way products are naturally made & promoted. We strongly recommend you to ensure that you have made yourself fully aware of the nature of our offered hand-made solid wood products to avoid any disenchantment at a later stage. We regret, will NOT treat any of the above variations as defect, as these are natural occurrences.

You may encounter variations from batch to batch hence if you are looking to pair products under similar room settings; you can opt for a bespoke order or take an informed decision about the possible variations. 

Aftercare:

Timber: Avoid placing your furniture under direct sunlight and/or near radiators. Also, occasionally polish the non-painted furniture parts with bees wax to retain sheen and for longer lifespan.

Timber Compliances:

This product is made using sustainable resources under certified commercial plantation programme.

Environmental Compliances:

This product complies with the ecofriendly treatment as the pest control used on the timber is environmental safe, this is called Bi-flex.

Packaging Compliances:

As part of UK’s Waste Packaging Regulations, this product has a waste packaging component of 2.7 KG (Box weight 30.0 KG minus product weight 27.3 KG).